
| Oral Comprehension ó The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Written Comprehension ó The ability to read and understand information and ideas presented in writing. |
| Oral Expression ó The ability to communicate information and ideas in speaking so others will understand. |
| Near Vision ó The ability to see details at close range (within a few feet of the observer). |
| Speech Clarity ó The ability to speak clearly so others can understand you. |
| Written Expression ó The ability to communicate information and ideas in writing so others will understand. |
| Problem Sensitivity ó The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| Speech Recognition ó The ability to identify and understand the speech of another person. |
| Information Ordering ó The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| Selective Attention ó The ability to concentrate on a task over a period of time without being distracted. |
| Establishing and Maintaining Interpersonal Relationships ó Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Communicating with Supervisors, Peers, or Subordinates ó Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Interacting With Computers ó Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| Performing Administrative Activities ó Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
| Organizing, Planning, and Prioritizing Work ó Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| Evaluating Information to Determine Compliance with Standards ó Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| Getting Information ó Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Communicating with Persons Outside Organization ó Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| Processing Information ó Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| Documenting/Recording Information ó Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| Telephone ó How often do you have telephone conversations in this job? |
| Face-to-Face Discussions ó How often do you have to have face-to-face discussions with individuals or teams in this job? |
| Contact With Others ó How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
| Electronic Mail ó How often do you use electronic mail in this job? |
| Spend Time Sitting ó How much does this job require sitting? |
| Importance of Being Exact or Accurate ó How important is being very exact or highly accurate in performing this job? |
| Structured versus Unstructured Work ó To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
| Work With Work Group or Team ó How important is it to work with others in a group or team in this job? |
| Importance of Repeating Same Tasks ó How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? |
| Indoors, Environmentally Controlled ó How often does this job require working indoors in environmentally controlled conditions? |
| Title | Job Zone Three: Medium Preparation Needed |
| Overall Experience | Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. |
| Job Training | Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. |
| Job Zone Examples | These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents. |
| SVP Range | (6.0 to < 7.0) |
| Education | Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree. |
| 13-1071.01 | Employment Interviewers |
| 13-1071.02 | Personnel Recruiters |
| 13-2021.02 | Appraisers, Real Estate |
| 43-3051.00 | Payroll and Timekeeping Clerks |
| 43-4061.00 | Eligibility Interviewers, Government Programs |
| 43-4111.00 | Interviewers, Except Eligibility and Loan |
| 43-5061.00 | Production, Planning, and Expediting Clerks |