
| Information Ordering ó The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| Near Vision ó The ability to see details at close range (within a few feet of the observer). |
| Oral Comprehension ó The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Oral Expression ó The ability to communicate information and ideas in speaking so others will understand. |
| Written Comprehension ó The ability to read and understand information and ideas presented in writing. |
| Category Flexibility ó The ability to generate or use different sets of rules for combining or grouping things in different ways. |
| Speech Clarity ó The ability to speak clearly so others can understand you. |
| Flexibility of Closure ó The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
| Speech Recognition ó The ability to identify and understand the speech of another person. |
| Inductive Reasoning ó The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| Interacting With Computers ó Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| Establishing and Maintaining Interpersonal Relationships ó Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Communicating with Supervisors, Peers, or Subordinates ó Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Getting Information ó Observing, receiving, and otherwise obtaining information from all relevant sources. |
| identifying Objects, Actions, and Events ó identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| Performing for or Working Directly with the Public ó Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| Organizing, Planning, and Prioritizing Work ó Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| Documenting/Recording Information ó Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| Monitor Processes, Materials, or Surroundings ó Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| Processing Information ó Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| Face-to-Face Discussions ó How often do you have to have face-to-face discussions with individuals or teams in this job? |
| Contact With Others ó How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
| Telephone ó How often do you have telephone conversations in this job? |
| Structured versus Unstructured Work ó To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
| Importance of Being Exact or Accurate ó How important is being very exact or highly accurate in performing this job? |
| Indoors, Environmentally Controlled ó How often does this job require working indoors in environmentally controlled conditions? |
| Importance of Repeating Same Tasks ó How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? |
| Electronic Mail ó How often do you use electronic mail in this job? |
| Freedom to Make Decisions ó How much decision making freedom, without supervision, does the job offer? |
| Work With Work Group or Team ó How important is it to work with others in a group or team in this job? |
| Title | Job Zone Three: Medium Preparation Needed |
| Overall Experience | Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. |
| Job Training | Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. |
| Job Zone Examples | These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents. |
| SVP Range | (6.0 to < 7.0) |
| Education | Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree. |
| 25-4031.00 | Library Technicians |
| 41-2021.00 | Counter and Rental Clerks |
| 43-3021.01 | Statement Clerks |
| 43-3061.00 | Procurement Clerks |
| 43-4111.00 | Interviewers, Except Eligibility and Loan |
| 43-4151.00 | Order Clerks |
| 43-5051.00 | Postal Service Clerks |
| 43-6013.00 | Medical Secretaries |
| 43-9041.01 | Insurance Claims Clerks |
| 43-9061.00 | Office Clerks, General |