
| Oral Expression ó The ability to communicate information and ideas in speaking so others will understand. |
| Speech Clarity ó The ability to speak clearly so others can understand you. |
| Oral Comprehension ó The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Written Comprehension ó The ability to read and understand information and ideas presented in writing. |
| Speech Recognition ó The ability to identify and understand the speech of another person. |
| Written Expression ó The ability to communicate information and ideas in writing so others will understand. |
| Originality ó The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. |
| Inductive Reasoning ó The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| Information Ordering ó The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| Near Vision ó The ability to see details at close range (within a few feet of the observer). |
| Getting Information ó Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Thinking Creatively ó Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| Communicating with Persons Outside Organization ó Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| Performing for or Working Directly with the Public ó Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| Communicating with Supervisors, Peers, or Subordinates ó Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| identifying Objects, Actions, and Events ó identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| Interacting With Computers ó Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| Updating and Using Relevant Knowledge ó Keeping up-to-date technically and applying new knowledge to your job. |
| Establishing and Maintaining Interpersonal Relationships ó Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Interpreting the Meaning of Information for Others ó Translating or explaining what information means and how it can be used. |
| Telephone ó How often do you have telephone conversations in this job? |
| Indoors, Environmentally Controlled ó How often does this job require working indoors in environmentally controlled conditions? |
| Time Pressure ó How often does this job require the worker to meet strict deadlines? |
| Frequency of Decision Making ó How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? |
| Contact With Others ó How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
| Freedom to Make Decisions ó How much decision making freedom, without supervision, does the job offer? |
| Face-to-Face Discussions ó How often do you have to have face-to-face discussions with individuals or teams in this job? |
| Structured versus Unstructured Work ó To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
| Importance of Being Exact or Accurate ó How important is being very exact or highly accurate in performing this job? |
| Public Speaking ó How often do you have to perform public speaking in this job? |
| Title | Job Zone Three: Medium Preparation Needed |
| Overall Experience | Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. |
| Job Training | Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. |
| Job Zone Examples | These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents. |
| SVP Range | (6.0 to < 7.0) |
| Education | Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree. |
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