
| English Language ó Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| Customer and Personal Service ó Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| Clerical ó Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
| Psychology ó Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
| Medicine and Dentistry ó Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
| Mathematics ó Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| Physics ó Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes. |
| Active Listening ó Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Reading Comprehension ó Understanding written sentences and paragraphs in work related documents. |
| Speaking ó Talking to others to convey information effectively. |
| Critical Thinking ó Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| Writing ó Communicating effectively in writing as appropriate for the needs of the audience. |
| Instructing ó Teaching others how to do something. |
| Learning Strategies ó Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
| Service Orientation ó Actively looking for ways to help people. |
| Active Learning ó Understanding the implications of new information for both current and future problem-solving and decision-making. |
| Coordination ó Adjusting actions in relation to others' actions. |
| Problem Sensitivity ó The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| Oral Comprehension ó The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Control Precision ó The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. |
| Oral Expression ó The ability to communicate information and ideas in speaking so others will understand. |
| Speech Clarity ó The ability to speak clearly so others can understand you. |
| Written Comprehension ó The ability to read and understand information and ideas presented in writing. |
| Arm-Hand Steadiness ó The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. |
| Speech Recognition ó The ability to identify and understand the speech of another person. |
| Information Ordering ó The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| Deductive Reasoning ó The ability to apply general rules to specific problems to produce answers that make sense. |
| Assisting and Caring for Others ó Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
| Getting Information ó Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Updating and Using Relevant Knowledge ó Keeping up-to-date technically and applying new knowledge to your job. |
| Performing for or Working Directly with the Public ó Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| Performing General Physical Activities ó Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
| Establishing and Maintaining Interpersonal Relationships ó Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Making Decisions and Solving Problems ó Analyzing information and evaluating results to choose the best solution and solve problems. |
| Handling and Moving Objects ó Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
| Monitor Processes, Materials, or Surroundings ó Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| Communicating with Supervisors, Peers, or Subordinates ó Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Dependability ó Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
| Attention to Detail ó Job requires being careful about detail and thorough in completing work tasks. |
| Integrity ó Job requires being honest and ethical. |
| Concern for Others ó Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
| Self Control ó Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
| Initiative ó Job requires a willingness to take on responsibilities and challenges. |
| Persistence ó Job requires persistence in the face of obstacles. |
| Stress Tolerance ó Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
| Adaptability/Flexibility ó Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
| Cooperation ó Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
| Relationships ó Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
| Support ó Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
| Achievement ó Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. |
| 29-1124.00 | Radiation Therapists |
| 29-1126.00 | Respiratory Therapists |
| 29-2021.00 | Dental Hygienists |
| 29-2033.00 | Nuclear Medicine Technologists |
| 29-2034.01 | Radiologic Technologists |
| 29-2055.00 | Surgical Technologists |
| 31-9091.00 | Dental Assistants |
| 31-9093.00 | Medical Equipment Preparers |